For adolescent, young-adult, and family-involved programs

An hour a week with the family. We're the rest of the week.

The client gets twenty-four hours a day of programming. The family gets whatever hour you can staff, and then the client goes home to them.

The family surface in a provider's own brand: the weekly home with a note from the family program director, the Learn library named by what a parent is dealing with, and the Cue sheet stating that nothing there goes to the facility.
Day 1
Their own account, handed over at admission.
Zero
Client information disclosed by default.
Days
To launch in your brand. No setup fee.
The family gap

The person best placed to notice a slide is the least equipped to read one.

One treatment CEO puts it in a line: the kid improves fifty percent, the family ten, and the family brings the kid back down thirty.

The family hour doesn't scale.
One director, forty parents. No hiring plan closes it.
The person who ends a stay early is the parent.
Not the client. And by then the conversation that would have changed it is weeks past.
Nobody has ever given them an account.
Not the EHRs, not the alumni apps. The market decided the family is a mailing list.
The family home

Their own home, inside the app you already run.

The account belongs to your facility, not to a client. So it survives discharge, when the family's job starts.

Home01

A home of their own.

What the program does, and what this stage asks of a family.

Your brandnever ours
Rehearsal02

Practice the calls that decide an outcome.

What to say when they ask to come home. How to hold a limit.

Privateyour program never reads it
Library03

Your programming, staged week by week.

Your curriculum, your language, on the cadence you choose.

Yourswe don't author it
Groups04

Family nights and parent groups.

Real RSVPs, in the same place as everything else.

One placenot an email blast
Messaging05

A line to your program.

One-to-one and broadcast, with the reply already drafted.

Draftedyour staff send it
Community06

Other families going through it.

Provider-led and closed. Pseudonymous, unmonitored, and no AI reads it.

Closedyours, and only yours

Education, rehearsal, and community, on programming you author. Never therapy. Care stays your word.

What we deliberately did not build

We prepare the family. We don't report to them.

Everyone assumes a family product means updates about their person. That's the one thing we chose not to build.

What everyone assumes
What Cuepri does
A window into their person's chart.
Their own account, with their own content.
Automatic updates on a client's progress.
Nothing about a client generated or sent.
A family member picks their client from a list.
There is no list.
"Keep families in the loop."
Keep families ready for the week ahead.

Which is why your clinical director can say yes without a call to counsel.

Your side of it

The family isn't only the audience. It's the signal.

Everything else watches the client for signs a stay is ending early. The family is the party that actually ends it.

Notice
A family stops showing upCuepri detects the changeIt surfaces in priority order
Participation, not content
Prepare
Your director sees why it mattersThe outreach is already writtenSo is the waiting reply
The words, drafted
Decide
A person reads itA person decides if it's right for that family this weekA person sends it
Nothing sends itself

And the family signal is about the family.

Their participation, their own answers. Never a read on the client, and nothing they write is flagged.

The Readiness view: coverage across twenty families, a ladder from activated to oriented to practised to participating to heard from, and a per-family table of rungs reached and last activity.
The readiness view · what families have done, never what they wrote
Why a standalone family app can't do this

A family app that stands alone is a content library with a login.

Families are only reachable during the stay. Ours works because it sits inside the app your program already runs.

A separate family app
Cold
every family, every time
Downloaded on request, if at all.
Cuepri
Day 1
handed over at admission
The conversation that admits the client invites the family.

Family is one way in. The same app holds your clients and your alumni too. Alumni & community · The platform

See what families see, in your brand

Send them home to a family that's ready.

Thirty minutes. The family home, the rehearsal conversations, and the readiness view your director would work in.

HIPAAReady Day 1
Your brandWhite-labeled throughout
Deploys inDays, not quarters