The client relationship platform for behavioral health

The gap between sessions, finally closed.

Behavioral health has been episodic for a hundred years: 50 minutes a week with a clinician, 167 hours without. Cuepri is one branded relationship, present in the hours nobody else sees, from before the first call to years after discharge. Providers deliver the care. Cuepri holds the relationship.

Talk to us → Where do you fit? →
The Cuepri client experience and clinician portal: five mobile screens showing daily client use and the facility dashboard showing engagement signal.
1,109
Clients served across deployed providers.
85%+
Client session completion across deployed flows.
70%
Client WAU / MAU across deployed providers.
The category

A record ends at discharge. A relationship doesn't.

A record begins at admission and ends at discharge. That isn't a limitation of any particular EHR, it's the definition of a record. The relationship between a client and the program that treated them doesn't run on that schedule: it starts before the first phone call and has no reason to end when the billing does. Holding it, for as long as it lasts, is what a client relationship platform does.

One client, six moments

A single app, from intake to long after discharge.

Every moment runs through Cue, the AI agent inside your branded app.

The night before · coming

They're not a client yet.

It's 1am and they're on your website, not ready to call anyone. They talk to Cue instead. No form, no phone number, nothing required.
Day three

They're admitted. Cue is already there.

Part of the program, not another login to remember.
Week six

They step down. Nothing restarts.

Residential to PHP. Same app, same thread, same history. The clinical team changes. The relationship doesn't.
Discharge day

There's nothing to download.

They're already home.
Month four

A rough week shows up in the thread first.

The alumni coordinator sees it and reaches out. This is the call that used to happen after the relapse, or not at all.
Year two

Their cousin is struggling. They send the app.

And it starts again.
Your side of it

What one relationship gives back.

Today the client experience is split across intake, the record, a portal, and a separate alumni app. Hold it as one relationship under your own brand, and three things change.

For your clinical team01

Your team sees the week, not the hour.

Signal from the hours between sessions, risk flags before a crisis instead of after, and the note already drafted for approval. 426 SI detections and 405 early interventions to date.

30 minback per clinician, per day
For utilization review02

Your authorizations come with evidence.

The narrative assembles from the client's own words that week, with validated assessment trends, before the payer asks for it.

38–53%PHP authorized-day uplift
For admissions & marketing03

The people you helped tell the next person.

Alumni who stay connected recommend you to people in their lives who need help. Cue also surfaces review-worthy moments from discharge and survey conversations, so your team knows who to ask for a Google review, and when.

~33 monthscovered by one referred admission
Typical mental-health app
3%
thirty-day retention
The consumer benchmark.
Cuepri
70%
client WAU / MAU
Because the relationship started in care, not at download.

It also explains why alumni programs decay. Alumni apps ask someone to download and build a habit on discharge day, the worst possible moment. By then Cuepri is already installed. Most facilities start with us there, which is the door, not the whole building.

Deploy in days

Deploy in days. Direct or white-label.

Now live with Navix Health→
Clinical directors & facility operatorsDirect

See beyond the session.

Direct deployment for addiction and mental-health facilities. A branded app clients actually use, real-time insight for clinicians, and evidence that wins utilization-review cases.

For facilities →
Clinical & operations leadersWhite-label

The client hub your network is missing.

One app and one login for the whole program. Clients see their week, RSVP to the groups they'll attend, and join in one tap. Your EMR stays the record.

For virtual care platforms →
EMR product & engineering leadersIntegrated

The layer your record was never designed to own.

Integrate the continuity and engagement layer inside the workflow facilities already use. The EMRs that move first won't just keep their customers. They'll become impossible to replace.

For EMRs →
What comes next

The relationship your clients keep.

Initial conversations are direct with our team. Not a BDR. We'll show you what the relationship layer looks like inside your facility, your platform, or your EMR.

Book a demo → Explore solutions →
HIPAAReady Day 1
42 CFR Part 2Compliant
Deploys inDays, not quarters