Cuepri Labs cuepri.com →
Industry research · 2026 edition

The State of Provider-Led Communities in Behavioral Health.

What share of your alumni can you still reach at ninety days. What share of your admissions alumni actually drive. What missing between-session evidence costs you in authorization fights. Nobody has ever measured any of it. This October we publish the first benchmark, and the founding cohort is open now.

12 min
One confidential survey. That is the whole ask.
Oct 9
Fielding and the founding cohort close together.
Yours first
A private readout weeks before the report is public.
$25
Donated per response to a recovery nonprofit you pick.
01 The problem

Nobody has ever measured the thing every program claims to run.

Most treatment organizations say they run an alumni program, and no published benchmark exists anywhere in behavioral health for community engagement, family participation, referral economics, or the evidence those programs leave on the table. Treatment outcomes are measured. The community around the client is not.

  • Q1
    Could you reach your alumni from ninety days ago? Programs know who discharged. Far fewer know who is still reachable at thirty days, ninety, a year. The decay curve has never been published.
  • Q2
    What share of your admissions do alumni actually drive? The cheapest admission is the one you already earned, and most organizations cannot name the number. We convert it into dollars per hundred admissions.
  • Q3
    What does missing between-session evidence cost you? What happens between sessions decides utilization review. We ask how many authorized days were lost in the past ninety for lack of a record.
02 What the survey covers

Seven sections, thirty-two questions, twelve minutes.

We define community the way the evidence does: it begins the day someone commits to treatment, not the day they leave, and it includes clients in care, the alumni before them, and the families beside both. Every metric ships with an open definition anyone may adopt.

Reach01

Chart the decay curve.

Share of alumni reachable at thirty, ninety, one hundred eighty, and three hundred sixty-five days.

Economics02

Price the referral gap.

Alumni share of admissions, whether the ask is systematic, and how readmissions are captured.

Family03

Count the families, finally.

Structured family programming, and families still engaged ninety days after a discharge. A first anywhere.

Evidence04

Total the authorized days lost.

Between-session visibility, measurement-based care on schedule, and days lost in the past ninety.

Payer05

Map the value-based gap.

Denial rates, resubmission discipline, value-based participation, and what operators want to prove.

Standard06

Publish the definitions openly.

Every metric defined in writing, free for anyone to adopt, including people who compete with us.

03 Method and governance

Reviewed before we field, published whatever the data says.

Cuepri builds software for provider-led communities, so we have an obvious interest in what this study finds. The only defence against that is method, stated in advance and held to in public. A benchmark that flatters its publisher is worth nothing.

Aggregate only
Nothing published identifies a respondent or an organization. No vendor scorecards, no league tables.
Minimum cell of five
No cut is reported unless at least five organizations sit inside it. Thin segments are disclosed as thin.
Reviewed before fielding
External reviewers critique the instrument before a single response is collected. Their notes are printed, including the criticism.
Method published in full
Sampling, instrument, definitions, exclusions, and limitations ship alongside the findings.
No outbound without opt-in
Your responses are never used to target you. Sales contact happens only if you ask for it.
Free with attribution
The report and every metric definition are free to quote, cite, and reuse. We want the field to adopt them.

Your numbers, against the field, before anyone else sees them.

Participate and opt in, and you earn a private thirty-minute readout plus founding-cohort credit in the report.

  • Six numbersYours, against the field median and the top quartile
  • One pageKeep it, share it, bring it to a board meeting
  • Zero pitchUnless you open the door, and most do not
Take the survey
12 minutes · confidential

Twelve minutes now. Your benchmark in October.

Fielding closes Friday, October 9, and the founding cohort closes with it. Complete the survey, opt in, and your readout is booked before the report reaches the field.

Join the founding cohort
PublisherCuepri Labs
FieldingCloses October 9, 2026
PublishedLate October 2026
CadenceAnnual, whatever the data says