1,109
Patients served across deployed flows.
1,109 patients served. 122 clinicians. 200,000+ structured clinical data points. The hardest patient population in behavioral health, running 24/7.
Engagement, clinical impact, financial impact. All production-validated across behavioral health providers. Substance use disorder facilities running residential, PHP, and IOP programs.
These are real clinical environments. The hardest population in behavioral health: clinically acute, low-tech, high-turnover. If Cuepri's engagement and outcomes hold up here, they hold up anywhere.
One representative deployment, captured over the live production window.
The UR team was assembling authorization narratives manually from session notes and clinician memory. Payers were citing "insufficient medical necessity documentation" on PHP step-up requests, capping authorized days at the lower end of the negotiable range. Real recovery progress wasn't making it into the documentation.
Daily AI conversations captured patient quotes, symptom trends, and behavioral indicators. The documentation engine assembled UR narratives weekly, with timestamped evidence pulled directly from the patient's structured clinical data. Total prep time collapsed from hours to minutes.
Across the deployment window, PHP authorization days increased by 38–53% per cycle. Three previously denied authorizations were reversed using Cuepri-generated evidence. Financial impact alone exceeded 15x ROI at $30 per patient per month.
If Cuepri's engagement and outcomes hold up in SUD facilities (the most clinically acute, lowest-tech, highest-turnover environment in behavioral health), they translate to virtual care platforms and EHR partners with significantly more headroom. The numbers are the floor, not the ceiling.
85%+ completion in SUD translates to even higher engagement in virtual mental health. Continuations, voice mode, real-time meditations. All proven in clinical environments, ready for platform-tier deployment.
For virtual care platforms →The 38–53% PHP authorization uplift, 426 SI detections, and clinical memory architecture proven in SUD facilities are exactly the AI capabilities your customers are asking you for. Embed them instead of building them.
For EHRs →Initial conversations are direct with our team. Not a BDR. Bring your customer success or RevOps lead. We'll walk through outcome data, deployment specifics, and what production looks like inside your platform. Your timeline, your evaluators.