1,109
Clients served across deployed flows.
1,109 clients served. 122 clinicians. 200,000+ structured clinical data points. The most demanding setting in behavioral health, running 24/7.
Engagement, clinical impact, financial impact. All production-validated across behavioral health providers. Substance use disorder facilities running residential, PHP, and IOP programs.
Acute residential and outpatient SUD treatment, running around the clock, where engagement is hardest to earn. If it holds up here, it holds up anywhere.
One representative deployment, captured over the live production window.
The UR team was assembling authorization narratives manually from session notes and clinician memory. Payers were citing "insufficient medical necessity documentation" on PHP step-up requests, capping authorized days at the lower end of the negotiable range. Real recovery progress wasn't making it into the documentation.
Daily AI conversations captured client quotes, symptom trends, and behavioral indicators. The documentation engine assembled UR narratives weekly, with timestamped evidence pulled directly from the client's structured clinical data. Total prep time collapsed from hours to minutes.
Across the deployment window, PHP authorization days increased by 38–53% per cycle. Three previously denied authorizations were reversed using Cuepri-generated evidence. Financial impact alone exceeded 15x ROI at $30 per client per month.
If Cuepri's engagement holds up in acute SUD treatment, the most demanding setting in behavioral health, it translates everywhere else with more headroom. The numbers are the floor, not the ceiling.
85%+ completion in SUD translates to even higher engagement in virtual mental health. Continuations, voice mode, real-time meditations, all proven in clinical environments.
See the client hub →The 38–53% authorization uplift, 426 SI detections, and the memory architecture behind them are the AI capabilities your customers keep asking you for. Embed them instead of building them.
For EMRs →Initial conversations are direct with our team, not a sales rep. Bring your customer success or RevOps lead. We'll walk through outcome data, deployment specifics, and what production looks like inside your platform. Your timeline, your evaluators.